
Telecommunications sector remains one of the most accessible sectors to the public. Moreover, competition in the market favors lower rates. However, a large number of the population still believes that telecoms are taxing too expensive the cost of calls. Is it a preconceived idea or proven fact?
Most people’s point of view
Surveys show that telephone charges are considered too expensive. Indeed, nearly half of those surveyed people say that telephone services represent a too large fraction on their budget. Some even believe that the rates charged are too excessive. However, this perception varies with the age of the questioned person. Only 10% of young adults (18-24 years) found that the costs of phone bill are expensive. This can be explained by the fact that many of them do not pay their bills or they subscribed to the most accessible offers. By cons, one in five people, aged 25 to 40 actually believe that MNO cost a really expensive. In addition, although competition helps lower prices, it has no significant impact on individuals in limited purchasing power.
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Internet telephony
Internet also remains a strong argument to support that Mobile Network operators charge their services too expensive. We must remember that the Internet offers several services with telephony and at very reasonable cost to the customer. In other words, the phone bill is too expensive compared to the Internet bill. In practice, if you were to pay € 1 (1.38250 USD) Internet to call someone, it would cost € 1,000 (1,382.50 USD) to a traditional landline telephone company. In addition, subscribing to an Internet connection allows you to enjoy lots of services, and at a cheaper rate. These excessively high prices are partly explained by the fact that the largest companies in the telephony have repurchased several companies granting an Internet connection. Thus, Mobile Network operators retain control over the Internet. Telecommunications infrastructure then remains at their disposal to flourish their business.
From the operators’ point of view
Of course, Mobile Network operators say another different speech and arguments. According to them, as the case in France, the arriving of another fourth operator has incredibly lower prices. Analysis from professionals estimates a household economy of more than € 50 (69.1330 USD) per year. Furthermore, Mobile Network operators highlight different services such as the ability to shift to easily another operator or packages without engagement. They are aware of the enthusiasm among customers. But they are more expensive than buying a phone and then subscribe.
In summary, this excessive pricing of the phone is well founded, because telephone companies have communication infrastructure that require them to set such rates. However, this perception of price largely depends on the marital status and the age of surveyed people.
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